Papaya's Open API lets you integrate directly with our POS system — whether you're a merchant connecting your own tools or a software partner building for multiple locations.

Use Cases

The API currently supports four primary workflows:

1. Digital Ordering
   Integrate online ordering and delivery platforms with Papaya’s POS to enable real-time order placement and processing.

2. Reservations
   Connect a restaurant booking system to initiate linked orders on the POS from reservations and walk-ins, and receive real-time order updates to enrich customer profiles and unlock new insights.

3. Order Data

   Capture complete sales and order history from Papaya’s POS for accounting, inventory, or analytics needs. Ideal for syncing reports, reconciling transactions, and gaining deeper visibility into business performance.

4. Inventory Management

   Sync POS menus and real-time orders with inventory management systems like MarketMan. Automatically update stock levels and ingredient usage as orders are finalised, enabling accurate inventory tracking and automated reordering.

Getting Started

Merchants — You can get started right away. Enable Open API in your merchant dashboard, generate an API key for your use case, and start making requests.

Integration partners — If you're building a software integration and need a dedicated sandbox environment, you can create a sandbox account here.

What’s Next

In the sections that follow, you’ll find:

• Base URL

• Use Cases

• Authentication

• Request & Response Formats  

• Errors

• Webhooks

• Changelog